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Customer Relationship Management

CRM Solutions for Real Estate Professionals

Effective customer relationship management (CRM) is essential for builders, promoters, and real estate developers. With a robust CRM system, you can seamlessly track customer interactions from the initial inquiry through to the final sale. This provides a comprehensive view of your revenue streams, allowing you to make informed business decisions.

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Pre-Sales CRM Features

Marketing Budget Planning: Efficiently allocate and manage your marketing budget.

Campaign Design: Create and execute diverse marketing campaigns across digital and print platforms.

Lead Generation & Integration: Automatically collect and manage leads from your website, social media channels, property portals, and more.

Lead Qualification & Follow-Up: Streamline lead qualification, follow-up, and quotation management.

Advanced Analytics: Utilize dashboards to analyze lead funnels, campaign effectiveness, and employee performance.

Built-in Digital Marketing Tools: Leverage bulk email, SMS capabilities, and WhatsApp integration for seamless communication and notifications.

Post-Sales CRM Features

Sales Inventory Management: Efficiently manage sales inventory, including projects, buildings, wings, units, and parking spaces, with comprehensive pricing details.

Sales & Payment Management: Simplify the sales booking process, including price details, payment schedules, and applicable taxes.

Document Automation: Automate the generation of allotment letters, bank NOCs, agreements, demand letters, reminders, possession letters, tax invoices, credit notes, refunds, and receipts.

Interest & Payment Tracking: Calculate interest on outstanding balances and manage agreement, registration, and payment follow-ups.

Possession & Transfer Management: Handle possession, transfer, cancellation, and resale cases with checklists and feedback forms.

Automated Alerts: Send SMS and email alerts to customers regarding key events such as demands, receipts, and more.

Discount & Credit Schemes: Apply and manage credit or discount schemes easily.

Customer Portal Integration: Provide seamless integration with customer portals for enhanced client interactions.

Incentive & Broker Management: Track and manage incentives and broker performance.

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Key Benefits

Enhanced Enquiry Management: Streamline customer inquiries for improved efficiency.

Strengthened Customer Relationships: Build and maintain better relationships with clients.

Targeted Follow-Ups for Higher Conversion: Ensure timely and relevant follow-ups to boost conversion rates.

Efficient Broker Management: Improve management and oversight of broker activities.

Optimized Marketing Campaigns: Achieve better results with data-driven campaign optimization.

Improved Cash Flow Management: Keep your cash flow steady with effective CRM practices.

Accurate Client Records: Maintain up-to-date and detailed client records.

Simplified RERA Regulations: Boost developers trust and credibility with buyers leading to better sales and a strong reputation.

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FusionHub is a cloud-based ERP that streamlines business operations, combining CRM, Construction Management, Finance, Store and Purchase, and HR management into one platform for Design, and Real Estate firms.

Contact Us

820, Antariksh Bhawan, 22, K.G Marg, New Delhi-110001, India

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